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Faq

We answer the most frequent questions

I would like to order a product, but how can I trust buying online ?

Fury uses the PayPal payment system and in the REVIEWS section you can read all the verified testimonials. PayPal is the only online payment system that guarantees you a refund even in the event of non-delivery.

Where can I physically view your products ?

We only sell online, avoiding intermediation and storage costs. Thanks to this you will have: the best quality leather made in Italy, a newly created product (and not taken from a warehouse), a unique price.

The product is covered by warranty ?

Unlike other leather products, FURY comes with a 2-year warranty and is made to last forever.

Our creations are covered by the Legal Guarantee of Conformity provided for by art. 128-135 of the Consumer Code.

How can I contact you ?

° Whatsapp (chat): +39 3317128960

° Email: info@furybags.it

° Contact form present in the "Customer Service" section

Which methods of payment accepted ?

PayPal, credit card, cash on delivery, payment by bank transfer, payment in 3 interest-free installments. Digital payment systems are encrypted and protected.

Where can I enter the discount code received ?

In the last phase of Checkout, a special box is active where you can enter the promotional code.

Discount coupons cannot be combined with other codes or with automatic temporary promotions in the cart.

What I will receive ?

In addition to the product ordered, inside the box you will find: a convenient shopper (dust bag) where you can store and protect the item, the order summary receipt and the quality certificate. Inside all our products you will find the name "Genuine Leather", which guarantees the originality of the material used.

How much does the shipment cost ?

Shipping is free throughout Italy.

Shipping to one of the European countries reached by our service costs €10.

Which courier you entrusted ?

We use two different national shipping services: Sda/Poste Italiane, GLS and TNT. If you have a preference, do not hesitate to indicate it in the appropriate notes that you will find during the purchase phase.

How long I will receive my order ?

Generally, the order will be ready within 48 hours from the issue. After that 1-3 working days in all of Italy.

* The timeframes described are not valid for products made to order (Pre-orders)

How the return ?

Within 14 days of delivery of the order, you can take advantage of the return. You can take care of the shipment yourself (after we have sent you the waybill to attach to the package).

I can have certainties on the delivery date ?

Of course. If you need the product for a special occasion (for example a birthday gift), let us know immediately through the purchase notes. We will do our best to inform you as best as possible about the delivery dates.

The bag presents a flaw, how I have to behave ?

Creating by hand is an art. And unlike machines, artists can make a small mistake. Don't worry, in that case we will take care of picking up and replacing your product at our expense. Or if you prefer, we can refund you.

Contact form

Do you need help with your order or simply want to ask information about a specific product? Contact us via: